BakeryWorthing

GAIL's Bakery Worthing

3.8/ 5 · 61 reviews
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout
Address16 Warwick St, Worthing BN11 3DJ, United Kingdom
Contact+44 1903 477996
Opening hoursMonday · 8:00–17:00
Price range£1–20

Menu, ordering & reservations

Services & amenities

13
01

Service options

Delivery
Yes
In-store pickup
Yes
In-store shopping
Yes
Takeout
Yes
02

Offerings

Coffee
Yes
03

Dining options

Breakfast
Yes
04

Accessibility

Wheelchair accessible entrance
Yes
05

Payments

Credit cards
Yes
Debit cards
Yes
NFC mobile payments
Yes
06

Planning

Quick visit
Yes
07

Amenities

Wi-Fi
Yes
Free Wi-Fi
Yes

Customer reviews

3.8 / 561 reviews
5 34
4 7
3 5
2 5
1 10

Review topics

  • coffee 26
  • price 9
  • sourdough bread 4
  • butter 4
  • flat white 3
  • cash 3
  • cups 3
  • gesture 2
  • blueberry 2
  • almond croissant 2

Available reviews: 15

Google · 1
5 / 5
Expensive was the 1st impression and americano was below average. Bought some bakery products home as part of a Sunday buffet party at home. They tasted good quality and everyone seem to love them, so justified the prices in the end.
Service
Take out
Meal type
Other
Price per person
£20–30
Food
5
Service
5
Atmosphere
5
Owner response

Hello Alan, thank you for the positive feedback, the team will be thrilled. We are happy to hear everyone enjoyed the food and hope to see you again soon.

Google · 2
5 / 5
This morning, I had the pleasure of visiting Gail's with a friend. The overall experience was exceptional, combining high-quality food and drink with genuinely outstanding customer service. ​We both enjoyed our coffee and decided to try some food (avocado on sourdough bread and a…More reviews
This morning, I had the pleasure of visiting Gail's with a friend. The overall experience was exceptional, combining high-quality food and drink with genuinely outstanding customer service. ​We both enjoyed our coffee and decided to try some food (avocado on sourdough bread and a blueberry and vanilla pastry). Both items were fresh and delicious. ​While there was a delay in the preparation of our food, the staff's response was exemplary, demonstrating sincere politeness and kindness throughout. To apologize for the extended wait, we had some complimentary cakes, a thoughtful gesture that significantly enhanced our experience. Lots of thanks to Sam - the member of staff that served us, what a kind person! ​I would certainly encourage others to visit!
Recommendation for vegetarians
Highly recommend
Food
5
Service
5
Atmosphere
5
Owner response

Hi Ioana, thank you for the positive feedback. We are happy to hear you had a great experience and hope to see you again soon. https://gailsbread.co.uk/order/

Google · 3
5 / 5
I absolutely love the quality of food here. I am addicted now and working my way through the menu and bakery selection. Exceptional quality and service. So delighted to have such an upmarket cafe in Worthing. The sourdough bread is gorgeous and olive bread a favourite. ❤️ Lovely staff and so friendly. A great team.
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Recommended dishes
Bakery, Sandwich
Food
5
Service
5
Atmosphere
5
Owner response

Hello Catherine, thank you for the lovely feedback, the team will be delighted to see. We are happy to hear you love our products just as much as we do and had a great experience in the bakery. We hope to see you again soon.

More reviews+12
Google · 4
5 / 5
Gail's Bakery has opened in Worthing town centre, and it's a true gem! We visited on opening day, and the staff were incredibly welcoming and efficient, especially Mike, Connor, and Keira. We enjoyed a coffee and an oat bar, both of which were delicious. We also had the chance to…More reviews
Gail's Bakery has opened in Worthing town centre, and it's a true gem! We visited on opening day, and the staff were incredibly welcoming and efficient, especially Mike, Connor, and Keira. We enjoyed a coffee and an oat bar, both of which were delicious. We also had the chance to sample a couple of their healthy breads. The bakery is situated on a pedestrian-only street with outdoor seating available. Inside, there is seating on both the ground floor and the first floor. The shop is simply decorated and very clean. Definitely visit again
Service
Dine in
Meal type
Other
Price per person
£1–10
Food
5
Service
5
Atmosphere
5
Owner response

Thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.

Google · 5
5 / 5
I am super excited for Gail's bakery to open in the heart of Worthing town. I went in to check it out & the team was super friendly & so welcoming. I got an oat flat white which was smooth had a balanced well-rounded flavor without any sharp or bitter notes & was made to perfection. Looking forward to try sour dough bread 🍞 & almond croissant next 😍
Service
5
Atmosphere
5
Owner response

Hi Zainab, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.

Google · 6
5 / 5
I love my Gail's visits, To start with the staff are so freindly and offer exceptional customer service, Secondly the drinks are amazing and the choices are endless, Lastly the food tastes great and is well presented,I particularly love the fresh sourdough loafs which are on offer each day. If you are passionate about great coffee,customer service and delicious food Gail's Worthing is the place for you.
Food
5
Service
5
Atmosphere
5
Owner response

Hello Indie, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoy visiting us and hope to see you again soon.

Google · 7
5 / 5
GAIL's Worthing kindly offered to host Worthing Striders after one of our Thursday club runs. Sitting inside with a warm coffee and delicious cinnamon bun after a run outside in sub-zero temperatures was great, and everyone had a lovely time. We look forward to visiting again soon and trying more of your cakes and pastries- thank you!
Service
Dine in
Meal type
Other
Price per person
£1–10
Food
5
Service
5
Atmosphere
5
Owner response

Hi there, thank you for the positive feedback. We are happy to hear you had a great experience and hope to see you again soon.

Google · 8
5 / 5
Thank you to the team at Gails on the eve of 4th of October - I called up 10 minutes before closing to check availability, and a very polite assistant helped me check my order was in stock and still got it off to us before the store closed. Honestly great service from the team and would recommend!!
Food
5
Service
5
Atmosphere
5
Owner response

Hi there, thank you for the positive feedback. We are happy to hear you had a great experience and hope to see you again soon.

Google · 9
5 / 5
I popped into Gails in Worthing and had such a lovely experience. Sam, the barista, was incredibly friendly and made me one of the best flat whites I have ever had smooth, perfectly balanced, and served with a genuine smile. It is the little things that make a difference, and this kind of service truly stands out. A real credit to Gails—thank you, Sam!
Owner response

Hello there, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon. https://www.instagram.com/gailsbakery/

Google · 10
5 / 5
By far.. the best cafe/bakery in Worthing! A beautiful place to sit with exceptional looking baked goods. I might even order their cook book once I’m home!
Food
5
Service
5
Atmosphere
5
Owner response

Hello Raffia, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.

Google · 11
5 / 5
I've just taken a friend to Gail's Worthing for coffee and cake to celebrate her birthday. I cannot praise the team enough. Absolutely first class products and service beyond expectations. It's been a long time since I experienced such wonderful service and we will definitely return. Well done Team Worthing.
Food
5
Service
5
Atmosphere
5
Owner response

Hello there, thank you for the lovely feedback, the team will be delighted. We are happy to hear you had a great experience and hope to see you again soon.

Google · 12
5 / 5
Wow, for the amazing and unexpected customer service here! I visited a few weeks ago and was telling the girl at the counter, how much I have been looking forward to a Scone and Clotted Cream as on my previous 2 visits to other Bakeries (one being Gail's at Chester), there were s…More reviews
Wow, for the amazing and unexpected customer service here! I visited a few weeks ago and was telling the girl at the counter, how much I have been looking forward to a Scone and Clotted Cream as on my previous 2 visits to other Bakeries (one being Gail's at Chester), there were scones available, but no cream. As I was about to pay, and finally experience the deliciousness of my much anticipated Cream Tea, they discovered that the clotted cream had not come in on the delivery. Seeing total disappointment wash over my face, Connor the Manager, made a quick trip to Tesco to purchase some for me! Unfortunately they were out of stock too, but I was so overwhelmed that he had gone this extra mile for me, I was happy to just try the scone with butter and jam instead. Not the same of course, but the scone was amazing and I was truly so grateful to be on the receiving end of such a kind and thoughtful gesture. Thank you so much Connor and your lovely team there at Worthing, I am one very happy customer and very much appreciate you going that extra mile for me. I felt like I was in Disney!!
Service
Dine in
Meal type
Brunch
Price per person
£10–20
Recommended dishes
Bakery, Sandwich
Food
5
Service
5
Atmosphere
5
Owner response

Hi Jo, thank you for the positive feedback. We hope to see you again soon.

Google · 13
5 / 5
I visited Gail's last week and was served by Klaudia. The store look so lovely and the service was absolutely well above my expectations!! I felt so welcomed and seen. I just wanted to relax for a while and I got much more than that! Well done, Gail's!
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Recommended dishes
Bakery
Food
5
Service
5
Atmosphere
5
Owner response

Hello Hana, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.

Google · 14
5 / 5
The best sausage rolls ever! And the staff are soo friendly and always more than happy to help
Service
Take out
Meal type
Brunch
Reservation
Reservations not required
Parking space
Not sure
Price per person
£1–10
Recommendation for vegetarians
Highly recommend
Food
5
Service
5
Atmosphere
5
Owner response

Hi there, thank you for the positive feedback. We are happy to hear you had a great experience and hope to see you again soon.

Google · 15
5 / 5
I went to Gail's, Worthing, for the first time today and was really impressed with the calibre of staff working there. They were welcoming, exceptionally pleasant and professional. The coffee and snack I had was tasty. I will definitely return. The names of the staff were Fran, Ollie and Jan.
Service
Dine in
Meal type
Other
Price per person
£1–10
Food
5
Service
5
Atmosphere
5
Owner response

Hi Pauline, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.

Opening hours

Monday
8:00–17:00
Tuesday
8:00–17:00
Wednesday
8:00–17:00
Thursday
8:00–17:00
Friday
8:00–17:00
Saturday
8:00–18:00
Sunday
8:00–17:00

Find us

Worthing

16 Warwick St, Worthing BN11 3DJ, United Kingdom
GAIL's Bakery WorthingWorthingGet directions

Questions & answers

1
01I went to gails today will not be going back flies on uncovered food overpriced and had to pay with card my bank chargez for tranactions which meant bread was too dear
Hello Sibella, thank you for taking the time to review our bakery. We are sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.

Customer updates

Bakery

Location details

street
16 Warwick St
postalCode
BN11 3DJ
plusCode
RJ6J+MG Worthing, United Kingdom

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